Sometimes You May Experience A Fault

Shopping with Boundless Defy Limitations should be simple and hassle free. We hope you will never have trouble with a Boundless Defy Limitations product however; in the event your product is deemed faulty we have a simple straight forward policy and process to help you.

Products Accepted As Faulty

If your product has been returned and assessed by Boundless Defy Limitations and or its representatives as being faulty then it will either be repaired or replaced free of charge within the given warranty period.

Replacement

If the fault is deemed by Boundless Defy Limitations financially or impractical for repair it will be replaced with a like for like product. If that product is out of stock and cannot be sourced within 20 business days then a refund may be offered.

Repair

If the fault is deemed by Boundless Defy Limitations financially or practical for repair it will be professionally repaired using products to Boundless Defy Limitations exacting standards by an authorised Boundless Defy Limitations repairer. Depending on the nature of the repair it can sometimes take up to 20 business days to turn around however we will always get the work done as quickly as possible.